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	<title>The Dynamics of OSS</title>
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	<link>http://comptelblog.com</link>
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		<title>Survey: Customers Need More Love from Their Mobile Operators</title>
		<link>http://comptelblog.com/2012/02/survey-customers-need-more-love-from-their-mobile-operators/</link>
		<comments>http://comptelblog.com/2012/02/survey-customers-need-more-love-from-their-mobile-operators/#comments</comments>
		<pubDate>Tue, 21 Feb 2012 14:28:41 +0000</pubDate>
		<dc:creator>Ulla Koivukoski</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[customer experience]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[mobile operators]]></category>
		<category><![CDATA[Mobile World Congress]]></category>
		<category><![CDATA[QoS]]></category>
		<category><![CDATA[real-time]]></category>
		<category><![CDATA[survey]]></category>
		<category><![CDATA[Vanson Bourne]]></category>

		<guid isPermaLink="false">http://comptelblog.com/?p=1569</guid>
		<description><![CDATA[Perfecting the customer experience has long been the goal for many communications service providers (CSPs). We certainly saw this issue reflected upon at last year’s Mobile World Congress. However, each year, as customer demands become more complex, it’s increasingly important for operators to do everything in their power to understand and anticipate customers’ needs and [...]]]></description>
			<content:encoded><![CDATA[Perfecting the customer experience has long been the goal for many communications service providers (CSPs). We certainly saw this issue reflected upon at last year’s Mobile World Congress. However, each year, as customer demands become more complex
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		<item>
		<title>Q4 2011: An Update on Comptel’s Business and Strategy</title>
		<link>http://comptelblog.com/2012/02/q4-2011-an-update-on-comptel%e2%80%99s-business-and-strategy/</link>
		<comments>http://comptelblog.com/2012/02/q4-2011-an-update-on-comptel%e2%80%99s-business-and-strategy/#comments</comments>
		<pubDate>Fri, 10 Feb 2012 20:12:16 +0000</pubDate>
		<dc:creator>Juhani Hintikka</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[Comptel]]></category>
		<category><![CDATA[strategy]]></category>

		<guid isPermaLink="false">http://comptelblog.com/?p=1565</guid>
		<description><![CDATA[Today, we announced Comptel’s financials for the fourth quarter of 2011 and for the year as a whole.

The past year was my first at Comptel, and it was one in which I led the company through necessary transformation. We renewed the organisation a



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			<content:encoded><![CDATA[Today, we announced Comptel’s financials for the fourth quarter of 2011 and for the year as a whole.

The past year was my first at Comptel, and it was one in which I led the company through necessary transformation. We renewed the organisation a
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		<item>
		<title>Around the World</title>
		<link>http://comptelblog.com/2012/02/around-the-world-34/</link>
		<comments>http://comptelblog.com/2012/02/around-the-world-34/#comments</comments>
		<pubDate>Fri, 10 Feb 2012 13:48:20 +0000</pubDate>
		<dc:creator>OSS Team</dc:creator>
				<category><![CDATA[Around the World]]></category>
		<category><![CDATA[2012]]></category>
		<category><![CDATA[3G]]></category>
		<category><![CDATA[Asia]]></category>
		<category><![CDATA[bill shock]]></category>
		<category><![CDATA[FCC]]></category>
		<category><![CDATA[M2M]]></category>
		<category><![CDATA[roaming]]></category>
		<category><![CDATA[Singapore]]></category>
		<category><![CDATA[telecom]]></category>
		<category><![CDATA[Total Telecom]]></category>

		<guid isPermaLink="false">http://comptelblog.com/?p=1562</guid>
		<description><![CDATA[Total Telecom…
Service Providers Must Think Creatively to Get Most Out of M2M
The automotive industry is one of the key drivers of M2M communications. This article explains that operators need to include additional services on top of M2M offering



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			<content:encoded><![CDATA[Total Telecom…
Service Providers Must Think Creatively to Get Most Out of M2M
The automotive industry is one of the key drivers of M2M communications. This article explains that operators need to include additional services on top of M2M offering
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		<title>Comptel Acquires Xtract</title>
		<link>http://comptelblog.com/2012/01/comptel-acquires-xtract/</link>
		<comments>http://comptelblog.com/2012/01/comptel-acquires-xtract/#comments</comments>
		<pubDate>Mon, 30 Jan 2012 16:41:46 +0000</pubDate>
		<dc:creator>Olivier Suard</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[analytics]]></category>
		<category><![CDATA[Comptel]]></category>
		<category><![CDATA[Customer Experience Management]]></category>
		<category><![CDATA[Mobile World Congress]]></category>
		<category><![CDATA[Xtract]]></category>

		<guid isPermaLink="false">http://comptelblog.com/?p=1556</guid>
		<description><![CDATA[Last week, Comptel announced its intention to acquire Xtract, a company headquartered in Espoo near Helsinki (Finland) and specialising in advanced analytics. The purpose of the acquisition is to extend Comptel’s product portfolio and expertise, sp



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			<content:encoded><![CDATA[Last week, Comptel announced its intention to acquire Xtract, a company headquartered in Espoo near Helsinki (Finland) and specialising in advanced analytics. The purpose of the acquisition is to extend Comptel’s product portfolio and expertise, sp
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		<title>Comptel Prepares for Cisco Live! in London</title>
		<link>http://comptelblog.com/2012/01/comptel-prepares-for-cisco-live-in-london/</link>
		<comments>http://comptelblog.com/2012/01/comptel-prepares-for-cisco-live-in-london/#comments</comments>
		<pubDate>Fri, 27 Jan 2012 12:30:25 +0000</pubDate>
		<dc:creator>Leila Heijola</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[charging]]></category>
		<category><![CDATA[Cisco Live!]]></category>
		<category><![CDATA[cloud]]></category>
		<category><![CDATA[mediation]]></category>
		<category><![CDATA[virtualization]]></category>

		<guid isPermaLink="false">http://comptelblog.com/?p=1543</guid>
		<description><![CDATA[Next week, the Comptel team is again heading to Cisco Live! in London, and we expect cloud to be a popular point of discussion at the show. Cloud services offer great revenue potential for communications service providers (CSPs), but harnessing that 



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			<content:encoded><![CDATA[Next week, the Comptel team is again heading to Cisco Live! in London, and we expect cloud to be a popular point of discussion at the show. Cloud services offer great revenue potential for communications service providers (CSPs), but harnessing that 
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		<title>Looking Forward to TELSA in Saudi Arabia</title>
		<link>http://comptelblog.com/2012/01/looking-forward-to-telsa-in-saudi-arabia/</link>
		<comments>http://comptelblog.com/2012/01/looking-forward-to-telsa-in-saudi-arabia/#comments</comments>
		<pubDate>Wed, 25 Jan 2012 12:30:55 +0000</pubDate>
		<dc:creator>Fariha Shah</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Comptel]]></category>
		<category><![CDATA[customer experience]]></category>
		<category><![CDATA[ICT]]></category>
		<category><![CDATA[Middle East]]></category>
		<category><![CDATA[Saudi]]></category>
		<category><![CDATA[telecoms]]></category>
		<category><![CDATA[TELSA]]></category>

		<guid isPermaLink="false">http://comptelblog.com/?p=1535</guid>
		<description><![CDATA[Comptel sees a lot of potential in the Middle East and Africa (MEA), and is investing to create more opportunities for being a key stakeholder in the region for its customers and partners. One country that presents immense possibilities is Saudi Arab



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			<content:encoded><![CDATA[Comptel sees a lot of potential in the Middle East and Africa (MEA), and is investing to create more opportunities for being a key stakeholder in the region for its customers and partners. One country that presents immense possibilities is Saudi Arab
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		<title>VanillaPlus Policy Control Features – A Sneak Peek</title>
		<link>http://comptelblog.com/2012/01/vanillaplus-policy-control-features-%e2%80%93-a-sneak-peak/</link>
		<comments>http://comptelblog.com/2012/01/vanillaplus-policy-control-features-%e2%80%93-a-sneak-peak/#comments</comments>
		<pubDate>Fri, 20 Jan 2012 14:26:13 +0000</pubDate>
		<dc:creator>Olivier Suard</dc:creator>
				<category><![CDATA[Industry Insights]]></category>
		<category><![CDATA[bandwidth]]></category>
		<category><![CDATA[CSP]]></category>
		<category><![CDATA[LTE]]></category>
		<category><![CDATA[OSS/BSS]]></category>
		<category><![CDATA[policy control]]></category>
		<category><![CDATA[policy management]]></category>
		<category><![CDATA[VanillaPlus]]></category>

		<guid isPermaLink="false">http://comptelblog.com/?p=1540</guid>
		<description><![CDATA[Policy control is near and dear to us here at Comptel, and we’re very excited for the upcoming February / March issue of VanillaPlus that will have a special focus on this area. In fact, Comptel has contributed some thoughts for inclusion in that i



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			<content:encoded><![CDATA[Policy control is near and dear to us here at Comptel, and we’re very excited for the upcoming February / March issue of VanillaPlus that will have a special focus on this area. In fact, Comptel has contributed some thoughts for inclusion in that i
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		<title>Around the World</title>
		<link>http://comptelblog.com/2012/01/around-the-world-33/</link>
		<comments>http://comptelblog.com/2012/01/around-the-world-33/#comments</comments>
		<pubDate>Thu, 12 Jan 2012 13:37:33 +0000</pubDate>
		<dc:creator>OSS Team</dc:creator>
				<category><![CDATA[Around the World]]></category>
		<category><![CDATA[2012]]></category>
		<category><![CDATA[APAC]]></category>
		<category><![CDATA[Asia-Pacific]]></category>
		<category><![CDATA[broadband]]></category>
		<category><![CDATA[customer experience]]></category>
		<category><![CDATA[M2M]]></category>
		<category><![CDATA[mobile]]></category>
		<category><![CDATA[network capacity]]></category>
		<category><![CDATA[network optimisation]]></category>
		<category><![CDATA[OSS/BSS]]></category>
		<category><![CDATA[policy control]]></category>
		<category><![CDATA[predictions]]></category>
		<category><![CDATA[TelecomAsia]]></category>

		<guid isPermaLink="false">http://comptelblog.com/?p=1526</guid>
		<description><![CDATA[Informa Telecoms and Media Blog…
12 Top OSS/BSS Trends for 2012
Analyst Peter Dykes highlights an exciting outlook for the OSS/BSS sector in 2012. He predicts that the growing requirement for more complex rating and billing functionality will ope



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			<content:encoded><![CDATA[Informa Telecoms and Media Blog…
12 Top OSS/BSS Trends for 2012
Analyst Peter Dykes highlights an exciting outlook for the OSS/BSS sector in 2012. He predicts that the growing requirement for more complex rating and billing functionality will ope
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		<title>Considerations for a Next Generation of Mediation – Balancing the Data Explosion with Revenue Monetisation</title>
		<link>http://comptelblog.com/2012/01/considerations-for-a-next-generation-of-mediation-%e2%80%93-balancing-the-data-explosion-with-revenue-monetisation/</link>
		<comments>http://comptelblog.com/2012/01/considerations-for-a-next-generation-of-mediation-%e2%80%93-balancing-the-data-explosion-with-revenue-monetisation/#comments</comments>
		<pubDate>Wed, 04 Jan 2012 12:00:42 +0000</pubDate>
		<dc:creator>Steve Hateley</dc:creator>
				<category><![CDATA[Industry Insights]]></category>
		<category><![CDATA[convergence]]></category>
		<category><![CDATA[data]]></category>
		<category><![CDATA[Heavy Reading]]></category>
		<category><![CDATA[mediation]]></category>
		<category><![CDATA[revenue]]></category>
		<category><![CDATA[whitepaper]]></category>

		<guid isPermaLink="false">http://comptelblog.com/?p=1518</guid>
		<description><![CDATA[We’ve often discussed and debated the negative "scissor effect" phenomenon that operators are facing today when it comes to data services. In a nutshell, it’s the inverse relationship between growth in data traffic and decline in operators’ rev



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			<content:encoded><![CDATA[We’ve often discussed and debated the negative "scissor effect" phenomenon that operators are facing today when it comes to data services. In a nutshell, it’s the inverse relationship between growth in data traffic and decline in operators’ rev
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		<title>Around the World</title>
		<link>http://comptelblog.com/2011/12/around-the-world-32/</link>
		<comments>http://comptelblog.com/2011/12/around-the-world-32/#comments</comments>
		<pubDate>Tue, 27 Dec 2011 15:08:03 +0000</pubDate>
		<dc:creator>OSS Team</dc:creator>
				<category><![CDATA[Around the World]]></category>
		<category><![CDATA[CSP]]></category>
		<category><![CDATA[customer experience]]></category>
		<category><![CDATA[India]]></category>
		<category><![CDATA[LTE]]></category>
		<category><![CDATA[network capacity]]></category>
		<category><![CDATA[OSS/BSS]]></category>
		<category><![CDATA[Wi-Fi]]></category>

		<guid isPermaLink="false">http://comptelblog.com/?p=1515</guid>
		<description><![CDATA[The Hindu Business Line…
Take Broadband to the Masses
In order for India to sustain the economic growth it has experienced over the last few years, broadband needs to be accessible throughout the country. Spreading broadband beyond urban areas en



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			<content:encoded><![CDATA[The Hindu Business Line…
Take Broadband to the Masses
In order for India to sustain the economic growth it has experienced over the last few years, broadband needs to be accessible throughout the country. Spreading broadband beyond urban areas en
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