What’s on at Management World 2010: Inter-Cloud Service Management Catalyst

Posted: May 21st, 2010 | Author: | Filed under: Events | Tags: , , , , | 1 Comment »

Over the past three days at Management World 2010, a lot of time has been spent in Forumville, where Catalyst participants gave demos of their collaborative projects.  Comptel took part in three of the four integrated cloud management scenarios, namely the Cloud Service Broker, Service Model and Inter-Cloud Service Management Catalysts.

As briefly mentioned in Olivier Suard’s Wednesday post, the latter initiative, championed by BT, aimed to demonstrate a unified service delivery framework for managing distributed inter-cloud services (specifically unified communications voice).  Comptel contributed service fulfillment solutions and a customer order portal to the project.

To give credit where credit’s due, Qwest acted as the cloud service broker exposing the product and service catalog into the cloud, while Cisco Systems brought the domain managers for infrastructure and voice applications as well as a service management portal.  Progress Software was responsible for the data interoperability with standardization and mapping, and managed services provider T-Systems integrated the customer self-care portal.

Management World 2010 attendees, if you had time to walk through Forumville, what did you think of the Inter-Cloud Service Management Catalyst and the others on display?  How might you like to see this particular initiative evolve (e.g. the addition of service assurance or billing components)?  Or, what other types of Catalysts should be considered for Management World Americas in Orlando in November?


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