Q2 2011: An Update on Comptel’s Business and Strategy
Posted: July 20th, 2011 | Author: Juhani Hintikka | Filed under: News | Tags: Africa, business, Comptel, Customer Service, Europe, financial, Middle East | No Comments »Today, we announced our results for the second quarter of 2011 and the first half of this financial year.
This past quarter has been a decent one for Comptel. Our order flow improved from the previous year, and our business developed favourably in the Middle East and Africa, where the measures initiated late last year, such as investments in customer service and consulting resources, have yielded results. In our largest market, Europe, the net sales remained low, which was the main reason for a decreased Group net sales. However, we are optimistic that the decision to split Europe into East and West, and to reorganise our operations to get closer to customers, will help improve the situation. Overall, Comptel’s financial position remained strong during this period.
Looking beyond the figures, the first half of 2011 has been a busy one for Comptel. We attended a number of large events, including Mobile World Congress (Barcelona, February) and Management World (Dublin, May), and held our very own Comptel User Group – CUG (Helsinki, June). All of these were excellent showcases for us, and we had many successful business meetings. We also closed 10 deals of over €500K in value (compared to eight in the same period last year), including four that we consider strategic (NBN CO and three Comptel Control & Charge) deals. Also, as mentioned above, we reorganised to bring our sales and services capabilities closer to our customers and prospects. In particular, we grew our sales force in Australia, Germany, Italy, Russia and the UK. We also made a number of new appointments to the board.
Going forward, Comptel will continue to invest further in the development of our sales and service channels, as well as in our products.
So all in all, it was a busy first half of the year, and we have an even busier second half ahead of us!
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