Poll: When Are You Most Likely to Engage with Your Customers?

Posted: April 4th, 2012 | Author: | Filed under: Industry Insights | Tags: , , , | 1 Comment »

Over the years, we have surveyed communications service providers (CSPs) and consumers alike to provide deeper insight into the telecoms world. For instance, at this year’s Mobile World Congress, we revealed that a whopping two-thirds of subscribers feel neglected by their mobile operators—and that they are really looking for their CSPs to interact and engage with them.

Today, we are bringing this polling tradition to our blog, Compelling Conversations on OSS, and invite you to share your thoughts on pressing industry issues with us. We hope you will vote in our inaugural survey related to customer engagement, and welcome you to share any thoughts in the “Comments” section below, especially if you select “Other”.


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