Today, we’re excited to announce the availability of Comptel Fulfillment 8, the latest version of our catalog-driven platform that enables communications service providers (CSPs) to streamline and manage the end-to-end process of service order capture to service delivery.
This new version of Comptel Fulfillment was designed specifically to reduce the complexity of today’s multi-faceted, blended communications environment and expedite the deployment and launch of rich communications services. For instance, the highly performing platform, which brings to life our Next Generation Fulfillment strategy unveiled last autumn, enables CSPs to manage a broader portfolio of products and services. This includes the inclusion of third-party applications and content, which supplements the traditional product offerings of the CSP—and simplified service creation with the link to an agile and efficient service catalog.
On top of that, Comptel Fulfillment 8 monitors and expedites the end-to-end process from service-order capture to service delivery with precision and minimal human intervention, which greatly reduces the likelihood of failed orders, disappointed customers and ultimately lost revenue. Utilising a common platform and fully integrated components, such as a statefully aware service and resource inventory, the product understands the status and context of CSPs’ networks, customers and service use – and its open flexibility makes rapidly responding to changing market requirements easier.
With customer expectations continuing to rise, CSPs are under tremendous pressure to meet, and exceed demand with fast, accurate and customised service delivery. We’re proud that our new fulfillment solution enables this by giving CSPs superior command of their products and services and the ability to better incorporate innovations into their offerings. For more information, read today’s full announcement on Comptel Fulfillment 8.