Men at Work Down Under

We all know that during these uncertain economic times, life in business might not be always that easy, don’t we?  However, I’m a strong believer in positivism and its power of energizing people.  Therefore, I took the opportunity to write this small blog to share the joy and enthusiasm of my dear colleagues Down Under.

We in Comptel have worked hard to transform the company from a traditional, if I dare to say maybe a bit dull telco engineering company, to a faster moving and an agile Internet-age software  company.  After ten months in Comptel, I have experienced an amazing spirit of ”Make it Happen”, which is also one of our four core values. The recent recognition by Frost & Sullivan is only one example of the results of our dedication.

I was personally inspired by the pictures the team sent to me after the Awards Banquet on the 20th of November 2012 in Australia.  It is wonderful to see Men at Work Down Under with such big smiles while knowing that they really put their hearts into it and give their best  effort to bring the highest customer value in their respective markets.

The other reason to write this blog is to remind of our thought leadership in Contextual Intelligence For Telco (CIQ4T). The comment from Mr. Mark Dougan, managing director, Australia & New Zealand, Frost & Sullivan confirms that we have succeeded in differentiating with our approach:  “The company has proven its ability to not only effectively operate and grow in the competitive market, but also, with the debut of its CIQ4T, fuel OSS innovation and raise the bar for CSPs’ customer engagement practices.”

Simply put, Contextual Intelligence (CI) is the principle of understanding a uniqueness of a person and the circumstances, ( i.e. the context) and turning that understanding into an opportunity. This is a valid guideline for various business situations as well as for life in general.  If you happen to be around Orlando next week, visit us at Management World Americas, 2-6 December 2012 to hear more.