Compelling Cases: Comptel Convergent Mediation in Action

Posted: September 5th, 2012 | Author: | Filed under: Compelling Cases | Tags: , , , , , , , , , , , , | Comments Off on Compelling Cases: Comptel Convergent Mediation in Action

Last week, we introduced our new blog post series, Compelling Cases, where we showcased a Southern European operator looking to stimulate growth and accelerate revenue generation. With the help of Comptel Fulfillment, the operator was able to implement a more productive service delivery process. Continuing on with our series showcasing Comptel in action, today we look at another major European operator that drastically simplified its network complexity and gained significant cost savings with Comptel Convergent Mediation

As is the case with many communications service providers (CSPs), while experiencing mobile subscriber growth this leading European CSP was also faced with more network transactions that needed to be gathered and converted into billable records. In particular, the CSP was seeking a solution that would allow it to more easily manage the collection and transformation of network billing transactions from its five operating companies with various network types. To accomplish this, the CSP turned to Comptel Convergent Mediation.  

With Comptel’s Convergent Mediation, the CSP was able to harness its multiple networks into one unified platform where billing records from more than 40 million subscribers is now being efficiently processed – making for the largest single subscribers’ billing records processing system in Europe. Running on Linux-based hardware, Comptel’s solution is highly scalable so that the CSP can manage billions of events per day. And, the CSP now has the processing power to enable future growth with LTE transactions.

This complex mediation consolidation project was delivered in phases: The first phase was finalised in Q4 2011, within the same year that the contract was closed (Q1 2011). The completion of the second phase of the delivery project occurred in Q1 2012 and set the precedent for handling several billions of billing records generated by millions of subscribers in a single mediation system on daily basis.

Visit our website to view this announcement, or see more third-party validated case studies, visit TechValidate-Comptel Solutions

Compelling Cases: Comptel Fulfillment in Action

Posted: August 24th, 2012 | Author: | Filed under: Compelling Cases | Tags: , , , , , , , , , , , , | 1 Comment »

As part of our “making data beautiful” initiative here at Comptel, we’d like to share real-life examples of how we’ve helped communications service providers (CSPs) put this idea into action. Today, we’re launching an ongoing series, “Compelling Cases: Comptel in Action,” that showcases the various successes of our work with CSPs through mini-case studies. These stories will illustrate real-life examples of Comptel’s solutions in action, starting off with today’s inaugural post on increasing productivity through streamlined service delivery.

Realising the need to stimulate growth and accelerate revenue generation, a mobile service provider based in Southern Europe embarked on a task to achieve these goals. To do this, the service provider sought to more efficiently introduce new products and services to its customers and to better manage its assets. After considering several competing vendors, the CSP opted to deploy Comptel Fulfillment, which would enable it to achieve its goals of offering a broader portfolio of products and services and simplify its service creation process.

With Comptel Fulfillment, the CSP would be able to take a multi-dimensional approach to solving its challenge. Specifically, Comptel Provisioning and Activation fully automates the process of activating subscriber orders, Order Management for end-to-end control of customer purchases, and Comptel Catalog for breaking down a sellable product bundle into technical network capabilities.

After beginning work with Comptel, the CSP was able to increase its process and IT efficiency, plus increase operational staff productivity by up to 10%. On top of this, a return on investment (ROI) is anticipated in just 18 months from the time of deployment. Ultimately, the CSP’s fully integrated approach to service order orchestration means they now have streamlined service delivery, improved asset management and a lower total-cost-of-ownership.

This and other third-party validated case studies are available at TechValidate-Comptel Solutions