Join Comptel and NET at Management World Americas 2012 Next Week

Posted: November 30th, 2012 | Author: Diego Becker | Filed under: Events | Tags: , , , , , , , , | No Comments »

It’s that time of year again – Management World Americas is about to kick off, and I couldn’t be more pleased to be presenting on day one of the conference in the Cable Summit with Rodrigo Duclos, CIO of NET. Part of a track on “The Road to Applied Success”, our session will cover the Brasilian cable multiple system operator’s (MSO) OSS/BSS transformation project and evolution to provide a richer customer experience.

Due to skyrocketing demand for broadband services, NET wanted to develop a more sophisticated quota management system, using the Comptel Mediation system, to enhance its communications offerings and personalise service and price plans for subscribers. Rodrigo will explain how the cable MSO was able to automate the mediation process and more intelligently analyse customers’ broadband consumption, and discuss the benefits this can bring to NET’s business. For instance, it allows for more advanced charging models based on service use and gives subscribers the power to control and monitor their usage and bills in real time—resulting in more streamlined operations, a flexible and creative business model and an enhanced customer experience.

Again, I’m very excited to share this great case study with Management World Americas attendees. I hope you will come see the presentation on Monday, 3 December at 10:30 a.m. EST in the Cable Summit or visit the Comptel booth (#7) in the expo hall.