Mobile World Congress 2013: Live from Barcelona!

Posted: February 26th, 2013 | Author: Ulla Koivukoski | Filed under: Events, Industry Insights | Tags: , , , , , , , , , , | 3 Comments »

The excitement was (and still is) palpable here in Barcelona, as Mobile World Congress kicked into full gear yesterday. The keynote sessions on day one did not disappoint, with four of the largest mobile operators across the globe outlining their business strategies over the past year and looking ahead to 2017 and beyond. First up was chairman of the GSMA and CEO of Telecom Italia Group, Franco Bernabè, who stated that spectrum, privacy and investments must be the key focus for mobile operators moving forward.

Sixty-two million wireless connections are already using LTE, and this number is expected to grow to 920 million by 2017. Spectrum, then, is clearly a priority. However, as Bernabè explained, it’s critical to do more than simply having the right amount of spectrum—mobile operators must ensure that it is also harmonised across the world, in turn, making mobile services more affordable for consumers.

Privacy is another element for operators to consider, as mobile phones are carrying an increasing amount of personal information. With $350 billion compromised this year due to security risks, there is a clear place for mobile operators to become central in secure identity and access management.

Finally, Bernabè urged, operators must find a balance between competition, innovation and investment. Investments will depend on three factors: economics of scale, foreseeable business environments and up-to-date regulatory frameworks. He continued saying that operators must remain committed to Near Field Communications (NFC), LTE and voice over LTE (VoLTE) to create economically viable competition, especially in regions where excess competition is depressing the markets.

Following the opening remarks, GSMA’s director general, Anne Bouverot, moderated a discussion on the challenges and opportunities for mobile operators. AT&T’s president and CEO, Randall Stephenson, believes that we’re moving from a period of wireless experience on mobile devices to one where connectivity is always assumed and new services, like home security and mobile wallets, can be layered on top.

Next, China Mobile’s chairman, Xi Guohua, added that operators should be more concerned about OTT competition, which can erode the value of services. He suggests consolidating industry resources, like networks and devices, to gain a competitive advantage in the value chain. Additionally, Xi believes there is an opportunity with LTE to strengthen collaboration among the Internet of things, such as M2M, which will increase dialogue and align interests for the world’s operators.

Adding to this, Telefonica’s executive chairman and CEO, César Aliert, stated that operators need to lead the ecosystems into a healthy future by implementing new commercial models to better serve customers and change market dynamics. This includes breaking the taboos associated with network rollout and providing the best experience possible to customers.

Then, Vodafone’s CEO Vittorio Colao dove into how his group of operators is transforming in this digital revolution. Interestingly, he noted that more than a quarter of mobile users check their phones at the dinner table, and 66 percent sleep with their phones. Life is clearly mobile, and this is only going to increase. Because of this, Colao stated that operators need to enrich the customer experience with other services. Winners will be those who have the best products and lowest prices and are most willing to compromise and put in the work.

So far, the keynotes have been exciting to listen to, and the show floor has been packed! We’re looking forward to attending more sessions and meeting our customers, partners and other across the industry to share ideas about our changing telco landscape. In the meantime, stop by our booth in Hall 6, stand 6C30!

Telefónica Central America Unifies Its Mediation Systems Across Four Countries with Comptel

Posted: May 9th, 2012 | Author: Special Contributor | Filed under: News | Tags: , , , , , , | No Comments »

By Andre Kutwak, Solution Architect, Latin America, Comptel

(Scroll down for a Spanish version of the following blog post.)

We are all very excited with the latest news coming from our growing Caribbean and Latin America (CALA) region. After a very diligent process, Comptel has been selected as the mediation provider for the entire Central America cluster of the Telefónica Group. This project involves dozens of network elements and other OSS/BSS system interfaces, as well as the processing of over half a billion network transactions a day!

This win truly shows the power of building strong customer relationships, which we at Comptel emphasise. We have already mediated Telefónica Guatemala’s and El Salvador’s traffic for the last 10 years, and this partnership culminated with the consolidation of Panama and Nicaragua under the latest version of our product. We are committed to making this partnership with the Telefónica Group even stronger moving forward.

We could single out a few aspects of our convergent mediation offering that really differentiates it from others on the market. For instance, Comptel Convergent Mediation provides the flexibility and independence to build on new interfaces and business rules; the scalability, optimised performance and reliability communications service providers need to manage the increasing number of network transactions; and a friendly user interface and automatic reprocessing tools. Plus, we have vast experience with OSS consolidation projects. All of this, along with enabling the streamlining of processes across Telefónica Central America, will contribute to a reduced total cost of ownership (TCO) to Telefónica Group, faster time-to-market and ultimately, an improved customer experience.

Telefónica Centroamérica unifica sistemas de mediación en cuatro países con Comptel

Estamos todos muy contentos con las últimas noticias provenientes de nuestra región de Caribe y América Latina. Después de un proceso exhaustivo Comptel ha sido seleccionada como el proveedor de la mediación para el conjunto de operadoras de América Central del grupo Telefónica. Este proyecto incluye interface a decenas de elementos de red como a otros sistemas de OSS/BSS, así como el procesamiento de más de quinientos millones de transacciones en la red por día!

Este proyecto muestra verdaderamente la fuerza de la construcción de relaciones sólidas con clientes, algo que tanto enfatizamos aquí en Comptel, puesto que ya estamos mediando el tráfico de Telefónica Guatemala y de Telefónica El Salvador desde hace más de 10 años; este trabajo en equipo continua ahora con la consolidación de Panamá y Nicaragua utilizando la última versión de nuestra solución de Mediación Convergente.

Podríamos destacar algunos aspectos en nuestra solución que realmente lo diferencian de las otras soluciones en el mercado tales como: flexibilidad e independencia en la creación de nuevas interfaces y reglas de negocio, escalabilidad, rendimiento optimizado, la fiabilidad, la interfaz de usuario amigable, herramientas automáticas de reprocesamiento y grandes experiencia y referencia en los proyectos de consolidación de OSS. Todo esto junto con la consolidación de procesos en la organización va a contribuir a un costo total de propiedad menor para el Grupo Telefónica, así como menor tiempo de lanzamiento al mercado de nuevos productos, lo que sin duda conducirá a una mejor experiencia del cliente.